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The knowledge-creating company : how Japanese companies create the dynamics of innovation
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In this article, Nonaka and Takeuchi argue that Japanese firms are successful precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies, and they reveal how Japanese companies translate tacit to explicit knowledge.Abstract:
How has Japan become a major economic power, a world leader in the automotive and electronics industries? What is the secret of their success? The consensus has been that, though the Japanese are not particularly innovative, they are exceptionally skilful at imitation, at improving products that already exist. But now two leading Japanese business experts, Ikujiro Nonaka and Hiro Takeuchi, turn this conventional wisdom on its head: Japanese firms are successful, they contend, precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies. Examining case studies drawn from such firms as Honda, Canon, Matsushita, NEC, 3M, GE, and the U.S. Marines, this book reveals how Japanese companies translate tacit to explicit knowledge and use it to produce new processes, products, and services.read more
Citations
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Knowing in practice: Enacting a collective capability in distributed organizing
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References
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The Romance of Learning from Disagreement. The Effect of Cohesiveness and Disagreement on Knowledge Sharing Behavior and Individual Performance Within Teams
TL;DR: Managers who want to stimulate knowledge sharing processes and performance within work teams may be advised to take measures to prevent disagreement between team members and to enhance team cohesiveness.
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Knowledge formalization in experience feedback processes: An ontology-based approach
TL;DR: In this paper, an experience feedback process model and conceptual graphs are used for the clarification of explicit knowledge and know-how, the aim of which is to get lessons learned descriptions that are significant, correct and applicable.
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Towards a critical understanding of the teaching of discipline-specific academic literacies: making the tacit explicit
TL;DR: It is through sustained interaction with language lecturers that disciplinary specialists are able to make their tacit knowledge of the literacy practices and discourse patterns of their disciplines, explicit, and the findings suggest that higher education needs to create discursive spaces for the collaboration of language Lecturers and disciplinary specialists.
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Customer focus, service process fit and customer relationship management profitability: the effect of knowledge sharing
Yi-Wen Fan,Edward C. S. Ku +1 more
TL;DR: In this article, the authors investigate how knowledge sharing among members of firms' collaboration affects customer relationship management profitability and suggest how collaboration can create an appropriate knowledge-sharing strategy and increase CRM profitability.
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