Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Journal ArticleDOI
A Budgeting Method Using Quality Function Deployment
TL;DR: This paper introduces a method based on QFD to assess the impact of decisions made at the different levels, and presents a framework to support the incremental development of a budget that reduces the communication difficulties.
Proceedings ArticleDOI
Delivering student satisfaction in higher education: A QFD approach
TL;DR: In this paper, the authors model student satisfaction as the gap between student perception and student expectation, and focus on the management of this gap from the perspective of the individual course instructor.
Journal Article
A Group Decision-Making Framework with Various Rating Attitudes using Fuzzy Set Theory to Prioritize Design Requirements in Quality Function Deployment
TL;DR: A numerical example is solved to show that this group decision-making framework with risk-taking attitudes using fuzzy set theory can be accurately and convincingly applied in QFD for prioritizing design requirements with diverse rating attitudes to help the companies increase customer satisfaction and market share.
Journal ArticleDOI
Determination of Target Values of Engineering Characteristics in QFD Using Uncertain Programming
TL;DR: In this article, two uncertain programming models are proposed for optimizing the QFD process in an uncertain environment, and the proposed uncertain models are implemented in a motor car design for quality development, taking advantage of expected value modelling to determine the target values of engineering characteristics in handling different practical design scenarios.
Journal ArticleDOI
Electric bicycles, next generation low carbon transport systems: A survey
TL;DR: In this article, the authors conducted a survey on end-user preferences for future e-Bikes that will be developed in the coming years and found that safety and convenience features were equally valued across the whole sample size.
References
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Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
Journal Article
Evolving New Dominant Logic for Marketing
TL;DR: The authors in this article argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision rather than goods is fundamental to economic exchange, and explore this evolving logic and the corresponding shift in perspective for marketing scholars, marketing practitioners, and marketing educators.