Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Journal ArticleDOI
Fuzzy multicriteria models for quality function deployment
TL;DR: The proposed approach would allow a design team to reconcile tradeoffs among the various performance characteristics representing customer satisfaction as well as the inherent fuzziness in the system.
Proceedings Article
WebQual: An Exploration of Web-Site Quality.
Stuart J. Barnes,Richard Vidgen +1 more
TL;DR: Work under way to extend and refine the WebQual instrument includes electronic commerce evaluation, where web-site service quality is proposed as a key issue.
Journal ArticleDOI
Prosumption: Evolution, revolution, or eternal return of the same?
TL;DR: Prosumption, the interrelated process of production and consumption, is increasingly obvious everywhere, but especially on the internet where people “prosume,” for example, Facebook pages, Wikipedia entries, and Amazon.com orders as mentioned in this paper.
Journal ArticleDOI
Requirements interaction management
TL;DR: This survey looks at the evolution of supporting concepts and their related literature, presents an issues-based framework for reviewing processes and products, and applies the framework in a review of RIM state-of-the-art.
Journal ArticleDOI
A comparison of security requirements engineering methods
TL;DR: A conceptual framework for security engineering is presented, with a strong focus on security requirements elicitation and analysis, that establishes a clear-cut vocabulary and makes explicit the interrelations between the different concepts and notions used in security engineering.