Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Journal ArticleDOI
11.2.1 Requirements Statements Are Transfer Functions: An Insight from Model‐Based Systems Engineering
TL;DR: This paper shows how prose requirements can be productively embedded in and a valued formal part of requirements models, and shows how their ambiguity can be further reduced using ordinary language, and how they can be "understood" more completely by engineering tools.
Journal ArticleDOI
Advances in chemical product design
TL;DR: An overview of chemical product design with a multidisciplinary hierarchical framework including all the design issues and tasks is provided in this paper. But, the authors do not discuss the challenges and perspectives of these problems.
Service-oriented product development strategies: Product/Service-Systems (PSS) development
TL;DR: This thesis addresses the systematic design and development of PSS solutions in manufacturing firms and develops theoretical models, prescriptive methods and practical tools that are useful for industry, academia and students interested in adopting PSS approaches.
Journal ArticleDOI
Culture-related service expectations: a comparative study using the Kano model.
Fayez Hejaili,Lina Assad,Faissal A.M Shaheen,Dujana Moussa,Ayman Karkar,Mona Alrukhaimi,Majdah Barhamein,Abdulkareem Al Suwida,Faris F. Al Alhejaili,Ali Al Harbi,Mohamed Al Homrany,Bisher Attar,Abdulla A Al-Sayyari +12 more
TL;DR: Higher satisfaction coefficients and “one-directional” responses among Arab patients and higher dissatisfaction coefficients and "must be" and "attractive" responses among Austrian patients might be related to underdeveloped sophistication in market competitive forces and to cultural influences.
Journal ArticleDOI
Groupware Support for Requirements Management in New Product Development
Ahti Salo,Timo Käkölä +1 more
TL;DR: This article draws on existing literature and experiences from large-scale distributed industrial development projects at Nokia to start building a design theory that answers the following question: What are the necessary and sufficient properties of RMS, and how should RMS be designed and introduced in large high-technology companies to best achieve the business goals?