Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Analyzing Customer Requirements for the American Society of Engineering Management using Quality Function Deployment
TL;DR: Quality Function Deployment (QFD) as mentioned in this paper is a systematic process for capturing and integrating the voice of the customer into every aspect of the design and delivery of products and services Understanding customer wants or needs is crucial to the successful design and development of new products and service.
Journal ArticleDOI
Coordinated supplier bid selection based on customer order placement using an autonomous F-AHP–QFD-oriented methodology
TL;DR: The most critical issues in devising an agent-based evaluation engine have been comprehensively discussed here; at first, an autonomous real-time supply chain coordination system is introduced and the configuration of an evaluation agent and its assessment engine are explained.
Journal ArticleDOI
Manufacturing Quality Function Deployment: Literature Review and Future Trends
TL;DR: A comprehensive review of the quality function deployment (QFD) literature is made using extensive survey as a methodology in this paper, and the most important results of the study are: (i) QFD modelling and applications are one-sided; prioritization of technical attributes only maximise customer satisfaction without considering cost incurred (ii) we are still missing considerable knowledge about neural networks for predicting improvement measures in customer satisfaction (iii) further exploration of the subsequent phases (process planning and production planning) of QFD is needed (iv) more decision support systems are needed to automate QFD,
Journal ArticleDOI
Combining customer needs and the customer’s way of using the product to set customer-focused targets in the House of Quality
Anna Martí Bigorra,Ove Isaksson +1 more
TL;DR: The proposed methodology is to formulate Customer Needs at a detailed level to be able to link customer satisfaction with a clear interface to the Design Requirements to enable the company to remain customer-focused during the whole process but also when strategic decisions on price and product launch are made.
Journal ArticleDOI
Vers une meilleure maîtrise des coûts engagés sur le cycle de vie, lors de la conception de produits nouveaux
Frédéric Gautier,Vincent Glard +1 more
TL;DR: In this article, a methodologique des different approches disponibles permettant de piloter des couts engaged sur le cycle de vie d'un produit en phases de conception and de developpement, ainsi que les caracteristiques of ces instrumentations pouvant etre utilisees au demarrage d'une nouveau projet.