Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Consumer research in the early stages of new product development : issues and applications in the food domain
TL;DR: In this paper, the authors focus on the optimal application of both types of consumer research in the early stages of the product development process, in particular in providing guidance in generating and validating new product concepts.
Reference EntryDOI
Voice of the Customer
TL;DR: The VOC process has important outputs and benefits for product developers as discussed by the authors, such as a detailed understanding of the customer's requirements, a common language for the team going forward in the product development process, key inputs for the setting of appropriate design specifications for the new product or service, and a highly useful springboard for product innovation.
Journal ArticleDOI
Fuzzy QFD approach for managing SCOR performance indicators
TL;DR: This paper is the first attempt to develop the fuzzy QFD approach to manage SCOR KPIs with a real industrial case study of bottled water manufacturing to demonstrate the application of the proposed approach.
Journal ArticleDOI
A hybrid approach to achieve organizational agility: An empirical study of a food company
TL;DR: In this article, the authors proposed a methodology to achieve and enhance organizational agility based on strategic objectives using fuzzy logic and balanced scorecard (BSC) to identify and rank the main agile attributes, agile enablers, and improvement paths.
Journal ArticleDOI
A collaborative design process model in the sociotechnical engineering design framework
Stephen C.-Y. Lu,Jian Cai +1 more
TL;DR: A generic collaborative design process model based on a sociotechnical design framework is provided that provides a mechanism to identify the interdependencies among design tasks and perspectives of different stakeholders and a methodology of detecting and handling the design conflicts is developed.