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House of Quality

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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.

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Journal ArticleDOI

Evolving to a New Dominant Logic for Marketing

TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book

The Role of Product Architecture in the Manufacturing Firm

TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI

On Non-Functional Requirements in Software Engineering

TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI

Requirements engineering: a roadmap

TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI

Product Development Decisions: A Review of the Literature

TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Proceedings ArticleDOI

A multi view based traceability management method

H. El Ghazi, +1 more
TL;DR: The approach presented in this work aims to guide the companies in their design of requirements traceability models adapted to the context of their projects by allowing the construction of a model based on trace fragments adapted to each phase of the development process or to a specific situation.

Metric-driven Robust Design – Robustness Quantification of Complex Engineering Systems

TL;DR: This article provides a step-by-step guide for how to estimate the Contradiction Index (CI), a powerful approach to estimate and compare development difficulty and to guide development and design improvements of complex and integrated products.
Journal ArticleDOI

Theory of Practices as a Means to Uncover the Customer Needs

TL;DR: TP allows a clear identification of the customer needs to fulfill and facilitates the scrutiny of the related functional requirements, using the ‘Theory of Practices’ (TP).

An Organizational Learning Perspective on Proactive vs. Reactive investment in Information Security.

TL;DR: An empirical analysis of security investment in the healthcare sector finds that proactive security investments are associated with longer intervals before subsequent breaches than reactive investments, and that external regulatory pressure can stimulate organizational learning and change.
Journal ArticleDOI

An assessment of remediation strategies for Kuwaiti oil lakes

TL;DR: The Iraqi invasion of the state of Kuwait in 1990 inflicted one of the greatest environmental disasters, leading to a massive amount of soil becoming contaminated with oil, which has been left untr