Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Online Customer Integration in New Product Development
TL;DR: A typology of different online customer integration forms, i.e. Lead-Communities, Lead User-Portals, customer exchange forums, and personalized customer portals is developed and it is argued that knowledge about the potential and possible pitfalls of onlineCustomer integration gained during the implementation of such pro-grammes can turn into a competitive advantage.
Proceedings ArticleDOI
Enabling rational decision making with provenance-annotated OSLC relationships
TL;DR: A provenance-enabled Open Services Lifecycle Collaboration hub allows architects to augment their models with provenance, to provide the evidence and warrants of classical argumentation, to support rational decision-making.
Proceedings ArticleDOI
Goal Programming in Quality Function Deployment Using Genetic Algorithm
TL;DR: This paper presents a goal programming approach to QFD planning, and proposes a genetic algorithm for linear and nonlinear goal programming models in QFD.
Robust Design Methodology for Sustainability
TL;DR: In this article, the authors explore how robust design may support sustainable product development (SPD) and thus propose a research agenda for enhancing quality practices towards sustainability, identifying linkages between RDM and SPD.