Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
Citations
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Reviewing the quality of awareness support in collaborative applications
TL;DR: A checklist for developers to review awareness in collaborative software and the obtained results suggest that the checklist is adequate to provide helpful hints that may be used to improve an application's awareness support.
Journal ArticleDOI
Prioritizing quality characteristics in dynamic quality function deployment
TL;DR: In this article, an intuitively simple mathematical model is developed to prioritize the quality characteristics (QCs) in the dynamic quality function deployment (QFD) in order to provide products and services that meet the future voice of the customer (FVOC).
Journal ArticleDOI
Using cellular automata modeling of the emergence of innovations
Jacob Goldenberg,Sol Efroni +1 more
TL;DR: It is shown that due to extreme volatility of discovery probabilities concentrated in a short time span, there is a high probability that at least one other competitor will discover the same need before, or concurrently with, its discovery by the firm in question, if traditional exploration is applied.
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A holistic view of knowledge integration in collaborative supply chains
Jayanth Jayaram,S. Pathak +1 more
TL;DR: In this article, the authors investigate the effects of knowledge sharing and enrichment between firms and their collaborative network partners, on product concept effectiveness and process performance, and find that knowledge sharing has a significant influence on both product concept and manufacturing process performance.
Journal ArticleDOI
A Methodology to Improve Higher Education Quality using the Quality Function Deployment and Analytic Hierarchy Process
TL;DR: This paper will first describe the existing problems in its use and then propose a better way to improve it, as well as providing a better strategic planning for the education institution to meet the future needs of its customers.
References
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Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
Journal Article
Evolving New Dominant Logic for Marketing
TL;DR: The authors in this article argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision rather than goods is fundamental to economic exchange, and explore this evolving logic and the corresponding shift in perspective for marketing scholars, marketing practitioners, and marketing educators.