Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Journal ArticleDOI
Influence of initiators on supply chain value creation
TL;DR: In this paper, two key motivators or initiators of value creation in supply chains are identified: structural mechanisms and relationship building, which have a positive influence on value creation efforts, operationalized by the improvement of supply processes and responsiveness to customer needs.
Journal ArticleDOI
An evaluation framework for product planning using FANP, QFD and multi-choice goal programming
TL;DR: In this paper, a framework with two phases is constructed for facilitating the selection of engineering characteristics (ECs) for product design, where the first phase is incorporated with the supermatrix approach of analytic network process (ANP) and the fuzzy set theory to calculate the priorities of ECs.
Journal ArticleDOI
A structural component-based approach for designing product family
Shih-Wen Hsiao,Elim Liu +1 more
TL;DR: This study presents a novel approach for establishing an intelligent support system in order to design a product family through managing variety, and the Interpretive Structural Model technique is applied to visualize the hierarchy of component interactions within a product.
Journal ArticleDOI
Ranking of customer requirements in a competitive environment
TL;DR: A new customer requirements ranking method that considers competitors' information, current performance and customers' viewpoint to produce the ratings and is more meaningful and provides companies with a way to find the best product design strategy.
Journal ArticleDOI
Fuzzy expected value modelling approach for determining target values of engineering characteristics in QFD
TL;DR: A novel fuzzy expected value operator approach is proposed in this paper to model the QFD process in a fuzzy environment, and two fuzzy expectedvalue models are established to determine the target values of engineering characteristics in handling different practical design scenarios.