Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Journal ArticleDOI
A hybrid of Kano and QFD for ranking customers’ preferences: A case study of bank Melli Iran
TL;DR: In this paper, the authors proposed a novel approach to identify and to analyze the priorities of bank customers' requirements, and the results indicate that bank customers are different before and after integration of Kano's Model in the planning matrix of QFD.
Journal ArticleDOI
Engineering Approach with Quality Function Deployment for an ABET Accredited Program: A Case Study
TL;DR: In this paper, QFD is applied to a major course from the mechanical engineering program where, Course Learning Outcomes are considered as the Voice of the Customers (WHAT) and Student Outcomes issued by ABET are the technical requirements (How).
Journal ArticleDOI
An assessment of service quality for international distribution centers in Taiwan – a QFD approach with fuzzy AHP
Show-Hui S. Huang,Wen-Kai K. Hsu +1 more
TL;DR: A quality function deployment with fuzzy analytic hierarchy process model was proposed to translate the service requirement attributes of the IDC users into the service operations attributes (SOAs) of IDC operators, which create 18 SRAs and 17 SOAs for IDCs.
Proceedings ArticleDOI
Distributed Software Engineering in Collaborative Research Projects
TL;DR: The challenges in this context are outlined and a methodology for distributed software engineering in collaborative research projects is presented, which covers all major aspects of the software engineering process including requirements engineering, architecture, issue tracking, and social aspects of developer community building in collaborative projects.
Teaching Strategy as Excellence Organization Mission
TL;DR: The importance of strategic, long-term policy and teaching plan strategy is very clear to planners as discussed by the authors, and they tend to follow a similar and routine teaching behavioral pattern, therefore also tends to run in cycles of around last years.