Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Journal ArticleDOI
Effects of product experience and product representations in focus group interviews
TL;DR: In this article, the authors describe the effects of the choice of participants and product representations as mediating objects in focus group interviews and find that participants with product experience were able to provide more information than inexperienced users and were less dependent on the information provided by the product representation.
Journal ArticleDOI
Stimulating creative design alternatives using customer values
TL;DR: This paper presents and illustrates an approach and procedures to stimulate the creation of design alternatives for a specific new product with high customer appeal that first elicits and organizes customer values to comprehensively define customer appeal.
Journal ArticleDOI
Determining the importance ratings of customer requirements in quality function deployment based on interval linguistic information
TL;DR: A group decision-making method is proposed to obtain realistic IRs of customer requirements (CRs) and a practical product improvement of turbine engine is provided to illustrate the validity and feasibility of the proposed approach.
Journal ArticleDOI
A product platform concept development method
TL;DR: In this article, the authors present a product platform concept development method that aids in developing the modular platform concept as well as improving an understanding of product family design, which can assist in improving product quality but does not have a function to examine technical requirements across the major market segments.
Journal ArticleDOI
Selection effective management tools on setting European Foundation for Quality Management (EFQM) model by a quality function deployment (QFD) approach
TL;DR: The research addresses the issue of how to deploy the house of quality (HOQ) to effectively and efficiently improve management tools selection processes and thus company satisfaction about its excellence achievement.