Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Experiences of product engineering conceptual design with patent drafting
TL;DR: In this article, the authors report an education experience on product engineering conceptual design and its relation to patent drafting conducted in a technical university. But, they do not discuss the role of patent applications in product design.
Predicting Purchase Intent Using Pragmatic and Hedonic Kansei Engineering Scales: A Case Study of Kitchen Equipment in China
TL;DR: In this paper, a Chinese premium kitchen equipment manufacturer was interested in knowing what their consumers liked about their product, and how they could use this to strengthen their market position, and they wanted a set of repeatable scales that could be used to both evaluate their own products for future development and to benchmark competitors for sales predictions.
Proceedings ArticleDOI
Applying GRM on the decision process of service quality in Medical Center
TL;DR: In this article, the authors used grey relational analysis (GRA) and grey relational method (GRM) to analyze quality function deployment (QFD) and found that GRM is an excellent method for making decision within entire QFD process.
Proceedings ArticleDOI
A Common Home for Features and Requirements: Retrofitting the House of Quality with Feature Models
TL;DR: Modern concepts for handling product variability, most notably feature models, represent intuitive means for a refurbished roof construction of the HoQ, and thus more expressiveness in the definition of functional requirements.
Book ChapterDOI
QFD-Based TOPSIS Methodology for Material Selection
TL;DR: This chapter presents a user-centered material selection methodology which paves a path for reflecting user preferences into design requirements and then into material selection decision.
References
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Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
Journal Article
Evolving New Dominant Logic for Marketing
TL;DR: The authors in this article argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision rather than goods is fundamental to economic exchange, and explore this evolving logic and the corresponding shift in perspective for marketing scholars, marketing practitioners, and marketing educators.