Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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User requirements of social media for the elderly: a case study in Taiwan
TL;DR: This study is an anthropological user centred approach, to explore the verbal behaviour of senior citizens while they accessed Facebook, which is currently used worldwide and served the purpose of an experimental base for this research.
Journal ArticleDOI
Key enablers for the effective implementation of QFD: a critical analysis
TL;DR: The concepts and principles of quality function deployment (QFD) as they have been implemented by Ford company are presented and the essential linkages between external and internal customers to suppliers are illustrated.
Journal ArticleDOI
Building dynamic service analytics capabilities for the digital marketplace
Shahriar Akter,Saradhi Motamarri,Umme Hani,Riad Shams,Mario Fernando,Mujahid Mohiuddin Babu,Kathy Ning Shen +6 more
TL;DR: This study aims to understand the nature of service analytics to identify its capability dimensions and proposes a dynamic service analytics capabilities (DSAC) framework consisting of management, technology, talent, data governance, model development, and service innovation capability.
Journal ArticleDOI
Challenges in Designing Mechatronic Systems
Jonas Torry-Smith,Ahsan Qamar,Sofiane Achiche,Jan Wikander,Niels Henrik Mortensen,Carl During +5 more
TL;DR: In this paper, the development of mechatronic products is traditionally carried out by several design experts from different design domains, and the problem of performing development of them is thus greatly challenging.