Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Fuzzy Optimization Modeling Approach for QFD-Based New Product Design
Zhihui Yang,Yizeng Chen +1 more
TL;DR: In this paper, a fuzzy linear programming model is developed to determine the optimal level of ECs, where the objective function is the overall customer satisfaction and the cost constraint is fuzzified, and they use a software product design as a numerical example, which demonstrates that the proposed methodology can help the QFD team realize the overall product satisfaction of new products catching up with or exceeding the competitors in the target market.
Journal ArticleDOI
Optimisation approach to target costing under uncertainty with application to ICT-service
TL;DR: The intention of this paper is the integration of target costing with modern concepts of modelling uncertainty and management of risk based on optimisation, and applies a stochastic programming approach to manage the risk inherent in the target costing process.
Using Multiple Design Structure Matrices
TL;DR: An algorithm is developed that points out important dependencies within the matrix and helps the designer to identify important parts in a MDSM using cross-domain relations between the different M DSM domains and presents an algorithm for the evaluation of the cross- domain relations.
Journal ArticleDOI
Method for selection of motor insurance fraud management system components based on business performance: Transporto priemonių draudimo apgavysčių valdymo sistemos komponentų pasirinkimo metodas, grindžiamas Verslo veiklos efektyvumu
TL;DR: In this paper, the authors proposed a method for improving the fraud management process in motor insurance companies based on the business performance of a set of key performance indicators that can be used for a selection of fraud management system components.
Journal ArticleDOI
Application of integrated QFD and fuzzy AHP approach in selection of suppliers
Bojana Jovanovic,Boris Delibasic +1 more
TL;DR: The paper showcases a case study of implementation of the integrated QFD and fuzzy AHP approaches in the selection of the electronic components supplier in one Serbian company that produces electronic devices.