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House of Quality

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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.

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Journal ArticleDOI

Evolving to a New Dominant Logic for Marketing

TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book

The Role of Product Architecture in the Manufacturing Firm

TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI

On Non-Functional Requirements in Software Engineering

TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI

Requirements engineering: a roadmap

TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI

Product Development Decisions: A Review of the Literature

TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Journal ArticleDOI

A fuzzy QFD methodology to improve logistics service

TL;DR: In this paper, the authors proposed an approach based on the quality function deployment (QFD) for ranking strategic actions to improve logistics service. But this approach is limited to the case of a real case application which refers to an Iranian company operating in the manufacturing industry.

A Theory and Practice of Website Engagibility

TL;DR: This book aims to provide a history of web exceptionalism from 1989 to 2002, a period chosen in order to explore its roots as well as specific cases up to and including the year in which descriptions of “Web 2.0” began to circulate.

Take Advantage of Opportunity as Tailored to Each Organization

TL;DR: In this paper, the authors explain the take advantage plan collective by patterns of thinking and suggest that managers tend to follow a similar and routine take advantage behavioral pattern, and that the collective tends to run in cycles of around last years.