Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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A fuzzy nonlinear model for quality function deployment considering Kano's concept
Liang-Hsuan Chen,Wen-Chang Ko +1 more
TL;DR: This paper presents a fuzzy nonlinear model to determine the performance level of each DR for maximizing customer satisfaction, under the same group of constraints as that in Chen and Weng's model.
Posted Content
Product Line Design for Consumer Durables: An Integrated Marketing and Engineering Approach
TL;DR: The author presents a product line optimization method that enables managers to simultaneously consider factors deemed important from both marketing and engineering domains and demonstrates in a simulation study that this method is applicable to problems with a reasonably large scale.
Journal ArticleDOI
The Balanced Scorecard versus quality award models as strategic frameworks
TL;DR: In this article, the authors compared the strategic framework of the Balanced Scorecard method to that of the quality award models, and concluded that the balanced scorecard has important advantages, among them sequential objectives, capability of directing long-term programs, possibility of selecting relevant performance measures, measurement based on actual data and two levels of feedback.
Journal ArticleDOI
A hybrid MCDM model for resilient supplier selection
TL;DR: An analytical framework for supply chain design is incorporated, which may help the decision makers to select a suitable supplier under a disruption scenario, and a supplier selection index is calculated in which the decision maker’s attitude plays an important role.
Proceedings ArticleDOI
Security Design Patterns: Survey and Evaluation
TL;DR: A classification of inappropriate pattern qualities is determined using a six sigma approach and a set of desirable properties that would prevent flaws in new design patterns, as well as a template for expressing them are proposed.