Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
Citations
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Journal ArticleDOI
Prioritizing technical requirements in QFD by integrating grey relational analysis method and analytic network process approach
Chuanmin Mi,Weiguo Xia +1 more
TL;DR: An integrated framework based on grey relational analysis (GRA) method and analytic network process (ANP) approach is proposed to determine the importance degrees of PTRs in designing a product.
Customer value as an ideation tool
TL;DR: In this paper, a holistic customer value approach is suggested that deals with the "how", "why", "when" and "where" questions from a customer's point of view, and a cluster and correspondence analysis is performed using 200 innovations selected from various industries.
Journal ArticleDOI
An integrated framework of ISO 10015 and quality function deployment on quality of human capital management
Pei-Chun Wang,Hsin-Hung Wu +1 more
TL;DR: In this paper, the authors integrated ISO 10015 and quality function deployment (QFD) to set up a framework of human capital management by applying ISO10015 as a planning tool to systemize the training processes such that an organization can be easily to track the benefits of education and trainings.
Journal Article
Robust product architecture development combining matrix-based approaches and function-based failure propagation method - M-FBFP framework
TL;DR: In this article, the authors proposed an M-FBFP framework with the objective to help designers tackle the problem of risk emerging from product architecture and the effects of uncertain operating conditions, which combines matrix approaches (QFD and MDM) and the FBFP method.
Customer Needs and Technology Analysis in New Product De velopment via Fuzzy QFD and Delphi
TL;DR: In this paper, the authors compared 20 customer needs and 14 technologies using Quality Function Deployment (QFD) for emotion interaction products (EIP) and found that customer needs should be heavily focused, and contribute to design and manufacture EIP effectively.
References
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Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
Journal Article
Evolving New Dominant Logic for Marketing
TL;DR: The authors in this article argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision rather than goods is fundamental to economic exchange, and explore this evolving logic and the corresponding shift in perspective for marketing scholars, marketing practitioners, and marketing educators.