Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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A systematic evaluation approach for data stream-based applications
TL;DR: A process model specifically tailored to the design, implementation, and evaluation of data stream applications, and a flexible, domain and application independent data quality management framework for relational data stream management systems based on the proposed methodology are proposed.
Journal ArticleDOI
Merging two QFD models into one: an approach of application
TL;DR: An approach to the application of Quality Function Deployment that brings together the models developed by Don Clausing (Enhanced QFD) and Akao and benefits from focusing on parameter extraction, systematising the decision making process within its matrices and the identification of relationships among different parameters of the product development process.
Assessment of Customer Relationship Management for Global Shipping Carrier-based Logistics Service Providers in Taiwan: An Empirical Study
TL;DR: In this article, the assessment of customer relationship management (CRM) for global shipping carrier-based logistics service providers (GSLPs) in Taiwan is evaluated using threshold and importance analysis (TIA), importance-performance analysis (IPA), and fuzzy quality function deployment (FQFD) approach, respectively.
Proceedings ArticleDOI
Product/ion-Aware Modeling Approaches that Support Tracing Design Decisions
TL;DR: A survey of modeling approaches, which combine process and product modeling finds that the Formal Process Description (FPD) provides good capabilities for PPR modeling and provides the foundations for tracing design decisions between basic to detail engineering.
References
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Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
Journal Article
Evolving New Dominant Logic for Marketing
TL;DR: The authors in this article argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision rather than goods is fundamental to economic exchange, and explore this evolving logic and the corresponding shift in perspective for marketing scholars, marketing practitioners, and marketing educators.