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House of Quality

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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.

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Dissertation

Conception des systèmes mécaniques complexes en comportement dynamique. Contribution à une démarche physico-fiabiliste à partir d'un système à pile à combustible pour véhicule électrique à hydrogène

TL;DR: In this paper, a modelisation simple of systemes mecaniques precisequalitativement and quantitativement les comportements dynamiques principaux and simule lessollicitations vibratoires auxquelles un composant critique identifie est soumis.

Interdisciplinary Requirement Engineering for Hardware and Software Development - A Software Development Perspective

TL;DR: The software and hardware industries are growing day by day, which makes their development environments more complex, and this situation has a huge impact on the companies which have interdisciplinary teams.
Journal ArticleDOI

House of Reliability Costs: Developing Reliability Program Activities

TL;DR: The vital reliability program activities – treatment routine and spare parts storage – were found to be the best activities for reducing the costs of the warfare failures.

Six sigma approach for reducing the sla’s resolution time: a case in it services enabled industry

TL;DR: This paper attempts to standardize, reduce variation in offering service quality through identifying the causes of variations in the project operations by establishing specifications.
References
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Book

The Role of Product Architecture in the Manufacturing Firm

TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI

On Non-Functional Requirements in Software Engineering

TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI

Requirements engineering: a roadmap

TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI

Product Development Decisions: A Review of the Literature

TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
Journal Article

Evolving New Dominant Logic for Marketing

S. L. Vargo
- 01 Jan 2004 - 
TL;DR: The authors in this article argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision rather than goods is fundamental to economic exchange, and explore this evolving logic and the corresponding shift in perspective for marketing scholars, marketing practitioners, and marketing educators.