Book ChapterDOI
House of Quality
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The article was published on 2002-07-17. It has received 1123 citations till now. The article focuses on the topics: House of Quality.read more
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
The Role of Product Architecture in the Manufacturing Firm
TL;DR: The paper is intended to raise awareness of the far-reaching implications of the architecture of the product, to create a vocabulary for discussing and addressing the decisions and issues that are linked to product architecture, and to identify and discuss specific trade-offs associated with the choice of a product architecture.
Book ChapterDOI
On Non-Functional Requirements in Software Engineering
TL;DR: This chapter reviews the state of the art on the treatment of non-functional requirements (hereafter, NFRs), while providing some prospects for future directions.
Proceedings ArticleDOI
Requirements engineering: a roadmap
TL;DR: An overview of the field of software systems requirements engineering (RE) is presented, describing the main areas of RE practice, and highlights some key open research issues for the future.
Journal ArticleDOI
Product Development Decisions: A Review of the Literature
Vish Krishnan,Karl T. Ulrich +1 more
TL;DR: This paper looks inside the "black box" of product development at the fundamentaldecisions that are made by intention or default, adopting the perspective ofproduct development as a deliberate business process involving hundreds of decisions, many of which can be usefully supported by knowledge and tools.
References
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Journal Article
Implementation of Lean Concept in Start-up Engineering Service Provider
TL;DR: In this article, a service provider company needs a management concept to improve quality and profit of company to increase quality and profitability of company, which is an opportunity in the provision of engine installation services provider, especially in tire industry where availability of this provider is very rare.
Proceedings ArticleDOI
A two-phase maxi-min algorithm for forward-inverse experiment design
TL;DR: The potential for design fitting experiments (DOE's) that allow simultaneous fitting of both forward and inverse metamodels are discussed and a simple two-phase DOE strategy using a maxi-min measure of DOE quality is shown.
Journal ArticleDOI
Application of quality methodologies to the development of a website
TL;DR: In this piece of research, a methodology based on several Quality tools, namely the Kano's questionnaire and the HOQ, is proposed to develop websites based on customers' needs and expectations.
Exploring the Impact of Value Function Uncertainty in Complex Engineered Systems.
TL;DR: This thesis explores the impact of value function uncertainty through the design of two different systems: a pressure vessel and a model rocket to show that when faced with uncertainty there is more than one way to determine a best design.
Proceedings ArticleDOI
An approach for evaluating collaborative software environments based on integration of house of quality with multi-attribute utility theory
Franca Rupprecht,Carlo Schmidt,Achim Ebert,Bahram Ravani,Vaibhav Soni,Gerrit C. van der Veer +5 more
TL;DR: It is shown that combining HoQ and MAUT allows the integration of different task and user requirements and this method is used to perform criteria comparisons, which results neither in an overestimation nor an underestimation of the criterion's influence and consequently provides more accurate and predictable results.