Journal ArticleDOI
Social media? Get serious! Understanding the functional building blocks of social media
TLDR
In this article, the authors present a framework that defines social media by using seven functional building blocks: identity, conversations, sharing, presence, relationships, reputation, and groups, and explain the implications that each block can have for how firms should engage with social media.About:
This article is published in Business Horizons.The article was published on 2011-05-01. It has received 3073 citations till now. The article focuses on the topics: Social media & User-generated content.read more
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Proceedings ArticleDOI
The Diffusion of Crisis-Related Communication on Social Media: An Empirical Analysis of Facebook Reactions
Björn Ross,Tobias Potthoff,Tim A. Majchrzak,Narayan Ranjan Chakraborty,Mehdi Ben Lazreg,Stefan Stieglitz +5 more
TL;DR: This work examines three recent terrorist attacks in Berlin, London and Stockholm by examining official Facebook pages by municipalities and emergency service agencies and finds posts containing condolences result in three times as many emotional reactions as other posts.
Journal ArticleDOI
Factors influencing passenger loyalty towards public transport services: does public transport providers’ commitment to environmental sustainability matter?
TL;DR: In this paper, the authors explore the impact of several factors on passenger loyalty towards public transport services and find that public transport providers' commitment to environmental sustainability does have a direct and indirect positive effect on loyalty when mediated by satisfaction.
Journal ArticleDOI
Investigating the antecedents of e-commerce satisfaction in social commerce context
TL;DR: In this article, the authors proposed a research model to investigate the purchase intention of consumers in S-Commerce platforms and found that both trust and surface credibility significantly influence e-commerce satisfaction leading to purchase intention.
Proceedings Article
Exploring the affordances of Social Network sites: an Analysis of Three Networks.
TL;DR: University College Cork (Department of Business Information Systems and the Conference Travel Support Scheme) is sponsoring this research project.
Journal ArticleDOI
Employer Brand Building: Using Social Media and Career Websites to Attract Generation Y
Michal Mičík,Kateřina Mičudová +1 more
TL;DR: In this article, a study was conducted to find out whether organizations build an image of an attractive employer for potential employees of the Generation Y and to what extent companies can attract Millennials.
References
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Journal ArticleDOI
The Strength of Weak Ties
TL;DR: In this paper, it is argued that the degree of overlap of two individuals' friendship networks varies directly with the strength of their tie to one another, and the impact of this principle on diffusion of influence and information, mobility opportunity, and community organization is explored.
Journal ArticleDOI
Social Network Sites: Definition, History, and Scholarship
danah boyd,Nicole B. Ellison +1 more
TL;DR: This publication contains reprint articles for which IEEE does not hold copyright and which are likely to be copyrighted.
Journal ArticleDOI
Users of the world, unite! The challenges and opportunities of Social Media
TL;DR: A classification of Social Media is provided which groups applications currently subsumed under the generalized term into more specific categories by characteristic: collaborative projects, blogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.
Journal ArticleDOI
The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits.
TL;DR: In this article, the authors combine the concept of weak ties from social network research and the notion of complex knowledge to explain the role of weak links in sharing knowledge across organization subunits.
Journal ArticleDOI
The Network Paradigm in Organizational Research: A Review and Typology
Stephen P. Borgatti,Pacey Foster +1 more
TL;DR: This paper reviewed and analyzed the emerging network paradigm in organizational research and developed a set of dimensions along which network studies vary, including direction of causality, levels of analysis, explanatory goals, and explanatory mechanisms.