Journal ArticleDOI
Social media? Get serious! Understanding the functional building blocks of social media
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In this article, the authors present a framework that defines social media by using seven functional building blocks: identity, conversations, sharing, presence, relationships, reputation, and groups, and explain the implications that each block can have for how firms should engage with social media.About:
This article is published in Business Horizons.The article was published on 2011-05-01. It has received 3073 citations till now. The article focuses on the topics: Social media & User-generated content.read more
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How social media reshapes action on distant customers: some empirical evidence
Deborah Agostino,Yulia Sidorova +1 more
TL;DR: In this paper, the authors investigate how centres of calculation, now emerging in connection with social media, impact on the process of acting on distant customers, and explore how the distance between the organization and its customer is affected and how knowledge is accumulated within this centre.
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Putting the “self” in selfies: how narcissism, envy and self-promotion motivate sharing of travel photos through social media
TL;DR: In this article, the effects of narcissism, envy and self-promotion on travelers' sharing of travel-related photographs of themselves (selfies) through social media, based upon social com...
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#universitycrisis: The Impact of Social Media Type, Source, and Information on Student Responses Toward a University Crisis
TL;DR: In this article, the authors experimentally tested the use of Twitter and Facebook as crisis communication media at a university and observed the effects of the communication source (university or dean) and the crisis information (instructing or adapting) on secondary communication by the students.
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Using social media to enrich information systems field trip experiences
TL;DR: The results show that to increase user satisfaction, course instructors should ensure that students perceive the social media sites used for enhancing field trip study to be trustworthy, effortless, useful and accepted by their peers.
Proceedings Article
Personality as a predictor of Business Social Media Usage: an Empirical Investigation of Xing Usage Patterns.
TL;DR: An empirical investigation of the influence of a user’s personality on the usage of the European career-oriented social network XING and its usage intensity indicated the major role played by the personality traits Extraversion, Emotional Stability and Openness to Experience as proper predictors for XING usage.
References
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The Strength of Weak Ties
TL;DR: In this paper, it is argued that the degree of overlap of two individuals' friendship networks varies directly with the strength of their tie to one another, and the impact of this principle on diffusion of influence and information, mobility opportunity, and community organization is explored.
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Social Network Sites: Definition, History, and Scholarship
danah boyd,Nicole B. Ellison +1 more
TL;DR: This publication contains reprint articles for which IEEE does not hold copyright and which are likely to be copyrighted.
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Users of the world, unite! The challenges and opportunities of Social Media
TL;DR: A classification of Social Media is provided which groups applications currently subsumed under the generalized term into more specific categories by characteristic: collaborative projects, blogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.
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The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits.
TL;DR: In this article, the authors combine the concept of weak ties from social network research and the notion of complex knowledge to explain the role of weak links in sharing knowledge across organization subunits.
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The Network Paradigm in Organizational Research: A Review and Typology
Stephen P. Borgatti,Pacey Foster +1 more
TL;DR: This paper reviewed and analyzed the emerging network paradigm in organizational research and developed a set of dimensions along which network studies vary, including direction of causality, levels of analysis, explanatory goals, and explanatory mechanisms.