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Social media? Get serious! Understanding the functional building blocks of social media

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TLDR
In this article, the authors present a framework that defines social media by using seven functional building blocks: identity, conversations, sharing, presence, relationships, reputation, and groups, and explain the implications that each block can have for how firms should engage with social media.
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This article is published in Business Horizons.The article was published on 2011-05-01. It has received 3073 citations till now. The article focuses on the topics: Social media & User-generated content.

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Comparing face-to-face and electronic word-of-mouth in destination image formation: The case of Iran

TL;DR: The results of this study suggest that electronic WOM (eWOM) has a more powerful effect on destination image, attitude, and travel intention rather than face-to-face WOM.
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Innovation resistance and strategic implications of enterprise social media websites in Taiwan through knowledge sharing perspective

TL;DR: In this paper, the authors employ the theory of innovation resistance and summarizes 27 factors of barriers encountered by users during the knowledge sharing process in enterprise social media, which are further categorized into seven dimensions of resistance, such as usage barriers, value barriers, physical risks, trust risks, security belief barriers, mutual benefit belief barriers and image barriers.
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Say yes to Facebook and get your customers involved! Relationships in a world of social networks

TL;DR: This paper investigated the role of Facebook in the establishment of relationships between brands and their fans, extending the link between relationship marketing and online consumer behavior, and found that while Facebook users are willing to connect to brands on Facebook, they do not seem to interact or to frequently share brand content themselves.
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Using IT Design to Prevent Cyberbullying

TL;DR: This model examines the causes of cyberbullying from several novel angles, including the strong nonlinear influence of control imbalances on CB, and proposes specific IT design feature manipulations that can be used to discourage CB.
References
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Journal ArticleDOI

The Strength of Weak Ties

TL;DR: In this paper, it is argued that the degree of overlap of two individuals' friendship networks varies directly with the strength of their tie to one another, and the impact of this principle on diffusion of influence and information, mobility opportunity, and community organization is explored.
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Social Network Sites: Definition, History, and Scholarship

TL;DR: This publication contains reprint articles for which IEEE does not hold copyright and which are likely to be copyrighted.
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Users of the world, unite! The challenges and opportunities of Social Media

TL;DR: A classification of Social Media is provided which groups applications currently subsumed under the generalized term into more specific categories by characteristic: collaborative projects, blogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.
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The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits.

TL;DR: In this article, the authors combine the concept of weak ties from social network research and the notion of complex knowledge to explain the role of weak links in sharing knowledge across organization subunits.
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The Network Paradigm in Organizational Research: A Review and Typology

TL;DR: This paper reviewed and analyzed the emerging network paradigm in organizational research and developed a set of dimensions along which network studies vary, including direction of causality, levels of analysis, explanatory goals, and explanatory mechanisms.
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