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Journal ArticleDOI

Social media? Get serious! Understanding the functional building blocks of social media

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TLDR
In this article, the authors present a framework that defines social media by using seven functional building blocks: identity, conversations, sharing, presence, relationships, reputation, and groups, and explain the implications that each block can have for how firms should engage with social media.
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This article is published in Business Horizons.The article was published on 2011-05-01. It has received 3073 citations till now. The article focuses on the topics: Social media & User-generated content.

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Social media activity in a festival context: temporal and content analysis

TL;DR: In this paper, a study explores the multi-phasic experience of festivals to understand the nature, purpose and degree of social media (SM) use before, during and after a festival occurrence and how this may inform better engagement of attendees.
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Concussion guidelines need to move from only expert content to also include implementation and dissemination strategies

TL;DR: Sport-related head injuries place a significant burden on the health service delivery systems needed to treat and assess them; the sport delivery systems responsible for providing safe sporting opportunities; and personally on the individuals who sustain them.
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Effect of social media sharing on destination brand awareness and destination quality

TL;DR: The authors examined the effect of social media sharing on tourism destination brand awareness and destination natural and service quality and also examined the moderating roles of country of origin in the context of tourism destination brands.
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An exploration into the practice of online service failure and recovery strategies in the Balkans

TL;DR: In this paper, the authors examined how interactions between the customer and provider impact on recovery strategies and concluded that service failure generates different recovery strategies based on the contextual social world, rather than examining the subconscious of the customer as a stand-alone explanation for failure-recovery perceptions.
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The Use of Social Media Technologies to Create, Preserve, and Disseminate Indigenous Knowledge and Skills to Communities in East Africa

TL;DR: In this paper, the authors proposed the use of social media and mobile technologies (cell phones) in the creation, preservation, and dissemination of indigenous knowledge and discussed the role of libraries in the integration of mobile technologies with older media that employ audio and audiovisual equipment to reach a wider audience.
References
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Journal ArticleDOI

The Strength of Weak Ties

TL;DR: In this paper, it is argued that the degree of overlap of two individuals' friendship networks varies directly with the strength of their tie to one another, and the impact of this principle on diffusion of influence and information, mobility opportunity, and community organization is explored.
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Social Network Sites: Definition, History, and Scholarship

TL;DR: This publication contains reprint articles for which IEEE does not hold copyright and which are likely to be copyrighted.
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Users of the world, unite! The challenges and opportunities of Social Media

TL;DR: A classification of Social Media is provided which groups applications currently subsumed under the generalized term into more specific categories by characteristic: collaborative projects, blogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.
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The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits.

TL;DR: In this article, the authors combine the concept of weak ties from social network research and the notion of complex knowledge to explain the role of weak links in sharing knowledge across organization subunits.
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The Network Paradigm in Organizational Research: A Review and Typology

TL;DR: This paper reviewed and analyzed the emerging network paradigm in organizational research and developed a set of dimensions along which network studies vary, including direction of causality, levels of analysis, explanatory goals, and explanatory mechanisms.
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