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Journal ArticleDOI

Social media? Get serious! Understanding the functional building blocks of social media

TLDR
In this article, the authors present a framework that defines social media by using seven functional building blocks: identity, conversations, sharing, presence, relationships, reputation, and groups, and explain the implications that each block can have for how firms should engage with social media.
About
This article is published in Business Horizons.The article was published on 2011-05-01. It has received 3073 citations till now. The article focuses on the topics: Social media & User-generated content.

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Citations
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A stage to engage: Social media use and corporate reputation

TL;DR: In this paper, the authors investigated whether and when a company's online activities to acquire engaged consumers are beneficial for corporate reputation and found that consumers' intensity of social media use is positively related to their engagement in the airline's social media activities, especially among customers.
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Engagement with social media and social media advertising: the differentiating role of platform type

TL;DR: In this paper, the authors examined how consumers' engagement with social media platforms drives engagement with advertising embedded in these platforms and subsequently, evaluations of this advertising and found that engagement is highly context specific; it comprises various types of experiences on each social media platform such that each is experienced in a unique way.
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Social media in use: a uses and gratifications approach

TL;DR: In this article, the authors tried to shed some light on how consumers of Western Balkans and specifically in Kosovo, use social media and how those shape their attitudes, based on the uses and gratifications approach.
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Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response

TL;DR: The findings reveal that SNSs’ participation motivations positively influence customer participation, which in turn significantly affects brand trust and brand loyalty, which contributes as a mediator between customer participation andbrand loyalty on social media brand communities.
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Generational differences in content generation in social media: The roles of the gratifications sought and of narcissism

TL;DR: Factor analysis results showed that content generation using social media was satisfying five socio-psychological needs: showing affection, venting negative feelings, gaining recognition, getting entertainment, and fulfilling cognitive needs.
References
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Journal ArticleDOI

The Strength of Weak Ties

TL;DR: In this paper, it is argued that the degree of overlap of two individuals' friendship networks varies directly with the strength of their tie to one another, and the impact of this principle on diffusion of influence and information, mobility opportunity, and community organization is explored.
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Social Network Sites: Definition, History, and Scholarship

TL;DR: This publication contains reprint articles for which IEEE does not hold copyright and which are likely to be copyrighted.
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Users of the world, unite! The challenges and opportunities of Social Media

TL;DR: A classification of Social Media is provided which groups applications currently subsumed under the generalized term into more specific categories by characteristic: collaborative projects, blogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.
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The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits.

TL;DR: In this article, the authors combine the concept of weak ties from social network research and the notion of complex knowledge to explain the role of weak links in sharing knowledge across organization subunits.
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The Network Paradigm in Organizational Research: A Review and Typology

TL;DR: This paper reviewed and analyzed the emerging network paradigm in organizational research and developed a set of dimensions along which network studies vary, including direction of causality, levels of analysis, explanatory goals, and explanatory mechanisms.
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