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Social media? Get serious! Understanding the functional building blocks of social media

TLDR
In this article, the authors present a framework that defines social media by using seven functional building blocks: identity, conversations, sharing, presence, relationships, reputation, and groups, and explain the implications that each block can have for how firms should engage with social media.
About
This article is published in Business Horizons.The article was published on 2011-05-01. It has received 3073 citations till now. The article focuses on the topics: Social media & User-generated content.

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Citations
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Drawing From Available Means: Assessing the Rhetorical Dimensions of Facebook Practice

TL;DR: A company's presence on Facebook plays an important role in engaging its customer base as discussed by the authors, however, little empirical work has fully examined the nature and impact of corporate Facebook posts on engage...
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The rise of mobile computing for Group Decision Support Systems

TL;DR: As society is quickly moving towards mobile computing, web-based mobile technologies can now support multi-step group decision-making tasks and this research seeks to explore whether mobile applications can match or even outperform their desktop-based counterparts regarding task performance and user satisfaction.
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Politicians’ use of Facebook during elections: Use of emotionally-based discourse, personalization, social media engagement and vividness

TL;DR: The dominance of pathos was a salient element in the data demonstrating the politicians’ need to create an affective alliance with the public and it was the element that resulted in a higher number of likes, shares and comments.
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Influence of interpersonal competence on behavioral intention in social commerce through customer-perceived value

TL;DR: In this article, the authors examined the effect of interpersonal competency on social commerce behavior through customer-perceived value, including utilitarian value, hedonic value, social value, and privacy risk of social commerce.
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The role of social media for sustainable development in mountain region tourism in Pakistan

TL;DR: In this article, tourist behavior and tourism business operators' contributions to rural mountain region economic growth and sustainable development when using social media were investigated. But the authors focused on tourist behavior, and tourism businesses operators' contribution to rural mountainous regions.
References
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Journal ArticleDOI

The Strength of Weak Ties

TL;DR: In this paper, it is argued that the degree of overlap of two individuals' friendship networks varies directly with the strength of their tie to one another, and the impact of this principle on diffusion of influence and information, mobility opportunity, and community organization is explored.
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Social Network Sites: Definition, History, and Scholarship

TL;DR: This publication contains reprint articles for which IEEE does not hold copyright and which are likely to be copyrighted.
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Users of the world, unite! The challenges and opportunities of Social Media

TL;DR: A classification of Social Media is provided which groups applications currently subsumed under the generalized term into more specific categories by characteristic: collaborative projects, blogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.
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The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits.

TL;DR: In this article, the authors combine the concept of weak ties from social network research and the notion of complex knowledge to explain the role of weak links in sharing knowledge across organization subunits.
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The Network Paradigm in Organizational Research: A Review and Typology

TL;DR: This paper reviewed and analyzed the emerging network paradigm in organizational research and developed a set of dimensions along which network studies vary, including direction of causality, levels of analysis, explanatory goals, and explanatory mechanisms.
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