Journal ArticleDOI
Emotional intelligence: An integrative meta-analysis and cascading model.
Dana L. Joseph,Daniel A. Newman +1 more
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The authors specify a progressive (cascading) pattern among ability-based EI facets, in which emotion perception must causally precede emotion understanding, which in turn precedes conscious emotion regulation and job performance.Abstract:
Research and valid practice in emotional intelligence (EI) have been impeded by lack of theoretical clarity regarding (a) the relative roles of emotion perception, emotion understanding, and emotion regulation facets in explaining job performance; (b) conceptual redundancy of EI with cognitive intelligence and Big Five personality; and (c) application of the EI label to 2 distinct sets of constructs (i.e., ability-based EI and mixed-based EI). In the current article, the authors propose and then test a theoretical model that integrates these factors. They specify a progressive (cascading) pattern among ability-based EI facets, in which emotion perception must causally precede emotion understanding, which in turn precedes conscious emotion regulation and job performance. The sequential elements in this progressive model are believed to selectively reflect Conscientiousness, cognitive ability, and Neuroticism, respectively. "Mixed-based" measures of EI are expected to explain variance in job performance beyond cognitive ability and personality. The cascading model of EI is empirically confirmed via meta-analytic data, although relationships between ability-based EI and job performance are shown to be inconsistent (i.e., EI positively predicts performance for high emotional labor jobs and negatively predicts performance for low emotional labor jobs). Gender and race differences in EI are also meta-analyzed. Implications for linking the EI fad in personnel selection to established psychological theory are discussed.read more
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Facilitating the emotional intelligence development of students: Use of technological pedagogical content knowledge (TPACK)
TL;DR: In this paper, the authors developed an 18-h curriculum to enhance the emotional intelligence of students and investigated pre-post course differences under the framework, which integrates technological, pedagogical, and content knowledge (TPACK).
Journal ArticleDOI
The role of chronological age and work experience on emotional labor
TL;DR: In this paper, the authors investigate how chronological age and work experience affect emotional labor strategies (i.e. deep acting and surface acting) through emotional intelligence (EI) and find that work experience has a negative influence on surface acting whereas it has a non-significant effect on deep acting.
Journal ArticleDOI
Emotional Intelligence in Personnel Selection: Applicant reactions, criterion, and incremental validity
TL;DR: In this article, the authors examined applicant reactions, criterion and incremental validity, and differential prediction of emotional intelligence (EI) in personnel selection using the Mayer-Salovey-Caruso Emotional Intelligence Test.
Journal ArticleDOI
Emotional Intelligence: Additional Questions Still Unanswered
TL;DR: A more focused and unitary definition of EI will help and is a step in the right direction, but several additional issues and gaps with EI need to be addressed before the authors are able to more fundamentally understand the construct.
Journal Article
Una revisión constructiva de la gestión por competencias
TL;DR: In this article, a more detailed analysis of the subject reveals some kind of chaotic and usually discouraging situation: conceptual confusion, theoretic imprecision or theoretic-practical incoherence, contextual and situational handicaps for its implementation; these are some of the most representative problems.
References
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