Griffith University

About: Griffith University is a education organization based out in Brisbane, Queensland, Australia. It is known for research contribution in the topics: Population & Context (language use). The organization has 13830 authors who have published 49318 publications receiving 1420865 citations.

Customer Engagement With Tourism Brands Scale Development and Validation

Abstract: Although customer engagement (CE) has emerged as a widely used term in many industries, including tourism and hospitality, academic research lacks a clear conceptualization and rigorous measurement of the construct. This study develops and validates a 25-item CE scale that comprises five factors: identification, enthusiasm, attention, absorption, and interaction. The scale, developed from a survey of hotel and airline customers, demonstrated strong psychometric properties across multiple samples and showed CE to exert a positive significant influence on behavioral intention of loyalty for both hotel and airline customers. The scale offers a framework for future empirical research in this increasingly important area, and it provides a useful tool for tourism practitioners to collect insights into customer psychological and behavioral connections with their brands beyond the service consumption experience.

Electronic Structure Tuning in Ni3FeN/r-GO Aerogel toward Bifunctional Electrocatalyst for Overall Water Splitting

Abstract: Searching for the highly active, stable, and high-efficiency bifunctional electrocatalysts for overall water splitting, e.g., for both oxygen evolution (OER) and hydrogen evolution (HER), is paramount in terms of bringing future renewable energy systems and energy conversion processes to reality. Herein, three-dimensional (3D) Ni3FeN nanoparticles/reduced graphene oxide (r-GO) aerogel electrocatalysts were fabricated using precursors of (Ni,Fe)/r-GO alginate hydrogels through an ion-exchange process, followed by a convenient one-step nitrogenization treatment in NH3 at 700 °C. The resultant materials exhibited excellent electrocatalytic performance for OER and HER in alkaline media, with only small overpotentials of 270 and 94 mV at a current density of 10 mA cm–2, respectively. The good performance was attributed to abundant active sites and high electrical conductivity of the bimetallic nitrides and efficient mass transport of the 3D r-GO aerogel framework. Furthermore, an alkaline electrolyzer was set ...

New Evidence on the Monetary Value of Saving a High Risk Youth

Abstract: There is growing interest in crime prevention through early youth interventions; yet, the standard United States response to the crime problem, particularly among juveniles, has been to increase the use and resource allocation allotted toward punishment and incapacitation and away from prevention and treatment. At the same time, longitudinal studies of delinquency and crime have repeatedly documented a strong link between past and future behavior and have identified a small subset of offenders who commit a large share of criminal offenses. These findings suggest that if these offenders can be identified early and correctly and provided with prevention and treatment resources early in the life course, their criminal activity may be curtailed. While researchers have studied these offenders in great detail, little attention has been paid to the costs they exert on society. This paper provides estimates of the cost of crime imposed on society by high risk youth. Our approach follows and builds upon the early framework and basic methodology developed by Cohen (1998), by using new estimates of the costs of individual crimes, ones that are more comprehensive and that significantly increased the monetary cost per crime. We also use new estimates on the underlying offending rate for high risk juvenile offenders.