Journal ArticleDOI
On value and value co-creation: A service systems and service logic perspective
TLDR
The authors argue that value is fundamentally derived and determined in use -the integration and application of resources in a specific context, rather than in exchange, embedded in firm output and captured by price.About:
This article is published in European Management Journal.The article was published on 2008-06-01. It has received 2861 citations till now. The article focuses on the topics: Service system & Service design.read more
Citations
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Journal ArticleDOI
On competitive self-composition in pervasive services
TL;DR: A framework where a network of shared tuple spaces handles services provided by situated agents, enabling their composition and competition in a fully distributed, self-organised way is described.
Journal ArticleDOI
Service innovation by SME
Lorna Uden,Marja Naaranoja +1 more
TL;DR: In the paper, emphasis is put on the importance of sustaining relationship with customers by constantly focusing on the quality of customer interactive experiences with the provider to maintain the co-creation of value.
Journal ArticleDOI
Smart Mobility: Contradictions in Value Co-Creation
TL;DR: In this paper, the authors identify several inhibitors of value co-creation from the viewpoint of mobility providers and show how these inhibitors serve as triggers for adaptations, ultimately leading to the formation of a value-co-creation relationship.
Book Chapter
Co-creating engaging experiences in the Chinese restaurant sector
TL;DR: In this article, a qualitative and quantitative questionnaire was used for conducting a major consumer survey in China's economic regions and city tiers, with the intention of measuring the nature, direction and strength of relevant relationships between a range of latent variables.
Journal ArticleDOI
Co-creating communities: Fandoms in tourism spaces:
Ina Reichenberger,Karen A. Smith +1 more
TL;DR: Fandoms as expressions of popular culture are characterized by common interests and a sense of belonging and community, and creating and participating in communities is an inherent part of fandom as mentioned in this paper.
References
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
Principles of Economics
TL;DR: In this article, the authors present a survey of the general relations of demand, supply, and value in terms of land, labour, capital, and industrial organization, with an emphasis on the fertility of land.
Journal ArticleDOI
Service-dominant logic: continuing the evolution
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: This article highlights and clarifies the salient issues associated with S-D logic and updates the original foundational premises (FPs) and adds an FP.
Journal ArticleDOI
Problems and strategies in services marketing
TL;DR: In this paper, the authors compare problems and strategies cited in the services marketing literature with those reported by actual service suppliers in a study conducted by the authors, and discuss the problems of service marketing.