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Journal ArticleDOI

On value and value co-creation: A service systems and service logic perspective

TLDR
The authors argue that value is fundamentally derived and determined in use -the integration and application of resources in a specific context, rather than in exchange, embedded in firm output and captured by price.
About
This article is published in European Management Journal.The article was published on 2008-06-01. It has received 2861 citations till now. The article focuses on the topics: Service system & Service design.

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Citations
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A T-shaped model for rethinking higher education programs

TL;DR: In this article, the authors investigate the opportunities and key factors of rethinking traditional education models and programs by exploring the contribution of service research in the field of education through the interpretative lens of systems thinking.
Journal ArticleDOI

Practitioner understanding of value in the UK building sector

TL;DR: In this paper, a value continuum is contributed to examine construction practitioners' collective cognition of value to determine how their facilitation may bias this intent, and the freelisting technique of cultural anthropology is adopted to model practitioners’ collective cognition and their bias over this process.
Proceedings Article

Investigating Value Co-Creation in Innovation of IT-enabled Services: An Empirical Study of Mobile Data Services

TL;DR: A model to explain the effects of service innovativeness and customer participation on new IT-enabled service performance is constructed and it is revealed that both service innov ativeness andCustomer participation positively impactnew IT- enabled service performance in terms of the number of downloads of the applications.
Journal ArticleDOI

A systematic literature review for digital business ecosystems in the manufacturing industry: Prerequisites, challenges, and benefits

TL;DR: In this paper , the authors provide a systematic literature review of the prerequisites, challenges, and benefits of digital business ecosystems for manufacturing and reveal how digital business ecosystem can dramatically impact the industry.
Dissertation

Conception d’un service de transport par navettes autonomes acceptable et sécurisé : approche ergonomique par l’analyse des expériences vécues et des valeurs en acte

TL;DR: In this article, the authors analyse les experiences vecues et les valeurs en acte des regulateurs to identify their contribution a l'acceptation and a la securite des navettes and du service associe.
References
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Journal ArticleDOI

Evolving to a New Dominant Logic for Marketing

TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book

Principles of Economics

TL;DR: In this article, the authors present a survey of the general relations of demand, supply, and value in terms of land, labour, capital, and industrial organization, with an emphasis on the fertility of land.
Journal ArticleDOI

Service-dominant logic: continuing the evolution

TL;DR: This article highlights and clarifies the salient issues associated with S-D logic and updates the original foundational premises (FPs) and adds an FP.
Journal ArticleDOI

Principles of Economics.

Journal ArticleDOI

Problems and strategies in services marketing

TL;DR: In this paper, the authors compare problems and strategies cited in the services marketing literature with those reported by actual service suppliers in a study conducted by the authors, and discuss the problems of service marketing.
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