scispace - formally typeset
Journal ArticleDOI

On value and value co-creation: A service systems and service logic perspective

TLDR
The authors argue that value is fundamentally derived and determined in use -the integration and application of resources in a specific context, rather than in exchange, embedded in firm output and captured by price.
About
This article is published in European Management Journal.The article was published on 2008-06-01. It has received 2861 citations till now. The article focuses on the topics: Service system & Service design.

read more

Citations
More filters
Journal ArticleDOI

Managing protected areas as cultural landscapes: the case of the Alta Murgia National Park in Italy

TL;DR: In this paper, the authors propose a management and policy view of land use based on the systems perspective and the cultural value of protected areas as models for promoting sustainable development in the surrounding territory can provide leverage in an effective valorisation policy.
Proceedings ArticleDOI

Understanding the value proposition as a co-created claim

TL;DR: This paper examines five cases of technology commercialization in terms of how entrepreneurs advance a specific kind of claim: the value proposition, discussing the needs that each “logic” serves and the implications for better understanding entrepreneurship communication.
Journal ArticleDOI

The logical structure of the service-dominant logic of marketing:

TL;DR: The Service-dominant (S-D) logic of marketing is currently comprised of ten foundational premises (FPs) as discussed by the authors, and the original statements of eight FPs have since been reworded and two additional FPs have been added.
Journal ArticleDOI

Managing Healthcare Service Ecosystems: Abstracting a Sustainability-Based View from Hospitalization at Home (HaH) Practices

TL;DR: A conceptual framework for investigating healthcare domains through the interpretative lens provided by the service ecosystems view is proposed and the three dimensions of HaH—efficiency of healthcare service, effectiveness in resource usage, and patients’ satisfaction—are identified as possible levers on which promoting healthcare processes inspired by sustainability principles and their relations with the three pillars of sustainability science have been analyzed.
Journal ArticleDOI

Socializers, achievers or both? Value-based roles of children in technology design projects

TL;DR: It is argued that value creation analysis can be an important tool in finding out what empowers and motivates design process participants.
References
More filters
Journal ArticleDOI

Evolving to a New Dominant Logic for Marketing

TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book

Principles of Economics

TL;DR: In this article, the authors present a survey of the general relations of demand, supply, and value in terms of land, labour, capital, and industrial organization, with an emphasis on the fertility of land.
Journal ArticleDOI

Service-dominant logic: continuing the evolution

TL;DR: This article highlights and clarifies the salient issues associated with S-D logic and updates the original foundational premises (FPs) and adds an FP.
Journal ArticleDOI

Principles of Economics.

Journal ArticleDOI

Problems and strategies in services marketing

TL;DR: In this paper, the authors compare problems and strategies cited in the services marketing literature with those reported by actual service suppliers in a study conducted by the authors, and discuss the problems of service marketing.
Related Papers (5)