Journal ArticleDOI
On value and value co-creation: A service systems and service logic perspective
TLDR
The authors argue that value is fundamentally derived and determined in use -the integration and application of resources in a specific context, rather than in exchange, embedded in firm output and captured by price.About:
This article is published in European Management Journal.The article was published on 2008-06-01. It has received 2861 citations till now. The article focuses on the topics: Service system & Service design.read more
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Value co-creation for innovation: evidence from Indonesian Organic Community
TL;DR: In this article, the authors explore how value co-creation in the Indonesian organic community overcomes the resource limitations of small enterprises through the integration of collective resources to drive innovation, which is derived and developed from service-dominant logic (SDL) and supported by consumer culture theory (CCT).
Journal ArticleDOI
A service network perspective to evaluate service matching in early design
TL;DR: A new method, named SRD, developed to support the process of service matching in the early design phases of a new service, through an analogy with living organisms in natural ecosystems, allows the investigation of the possible relationships between matched services.
Journal ArticleDOI
Smart mobility – an analysis of potential customers’ preference structures
TL;DR: The results show, for example, that only car drivers do not consider the price of the smart mobility app to be particularly important for their selection decision, and the effect of age and place of residence on preference structures is considered.
Journal ArticleDOI
Market resource gaps: Identifying resources to cocreate solutions that facilitate consumption
Lisa J. Abendroth,Jaqueline Pels +1 more
TL;DR: In this paper, the authors integrate literature related to cocreation, market separation, and the 4As (acceptability, affordability, and market separation) for low-income consumers in emerging markets.
Journal ArticleDOI
From an information consumer to an information author : a new approach to business intelligence
TL;DR: This study provides a new definition of SSBI as a new approach to BI and highlights the duality of high levels of co-production and low levels of dependency as key to the SSBI approach.
References
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
Principles of Economics
TL;DR: In this article, the authors present a survey of the general relations of demand, supply, and value in terms of land, labour, capital, and industrial organization, with an emphasis on the fertility of land.
Journal ArticleDOI
Service-dominant logic: continuing the evolution
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: This article highlights and clarifies the salient issues associated with S-D logic and updates the original foundational premises (FPs) and adds an FP.
Journal ArticleDOI
Problems and strategies in services marketing
TL;DR: In this paper, the authors compare problems and strategies cited in the services marketing literature with those reported by actual service suppliers in a study conducted by the authors, and discuss the problems of service marketing.