Journal ArticleDOI
On value and value co-creation: A service systems and service logic perspective
TLDR
The authors argue that value is fundamentally derived and determined in use -the integration and application of resources in a specific context, rather than in exchange, embedded in firm output and captured by price.About:
This article is published in European Management Journal.The article was published on 2008-06-01. It has received 2861 citations till now. The article focuses on the topics: Service system & Service design.read more
Citations
More filters
Journal ArticleDOI
Institutions and axioms: an extension and update of service-dominant logic
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: In this paper, an eleventh foundational premise (fifth axiom) is introduced, focusing on the role of institutions and institutional arrangements in systems of value cocreation: service ecosystems.
Journal ArticleDOI
Critical service logic: making sense of value creation and co-creation
Christian Grönroos,Päivi Voima +1 more
TL;DR: The authors analyzes value creation and co-creation in service by analytically defining the roles of the customer and the firm, as well as the scope, locus, and nature of value and value creation.
Proceedings ArticleDOI
Gamification. using game-design elements in non-gaming contexts
TL;DR: This workshop brings together practitioners and researchers to develop a shared understanding of existing approaches and findings around the gamification of information systems, and identify key synergies, opportunities, and questions for future research.
Journal ArticleDOI
Service innovation: a service-dominant logic perspective
Robert F. Lusch,Satish Nambisan +1 more
TL;DR: A broadened view of service innovation is offered--one grounded in service-dominant logic--that transcends the tangible--intangible and producer--consumer divides that have plagued extant research in this area.
Journal ArticleDOI
Value co-creation in service logic: A critical analysis:
TL;DR: In this article, the authors analyse the underpinning logic of value co-creation in service logic and reformulate seven statements included in six of the foundational premises of the service-dominant logic.
References
More filters
Journal ArticleDOI
What Consumer Research Is
Bobby J. Calder,Alice M. Tybout +1 more
TL;DR: In this article, consumer research, whatever form it might take, seeks to produce knowledge about consumer behavior, and this premise points up the fact that consumer research is a means to an end.
Book
Managing Nano-Bio-Info-Cogno Innovations: Converging Technologies in Society
TL;DR: The Convergence of Social Science and Emerging Technologies and the Innovation Economy: Challenges and Opportunities for the 21st Century is presented.
Book
Understanding Resource Management: How to Deploy Your People, Products, and Processes for Maximum Productivity
TL;DR: In this article, the authors identify the nature of the managerial problem, key oversights in managing crucial resources, and give specific guidelines for identify and maximize internal and external resources and maximizing these resources for the overall benefit of the firm.
Journal ArticleDOI
The Management of Technology: A Production and Operations Management Perspective
TL;DR: In this paper, the authors highlight many of the traditional research themes in the management of technology as well as research themes on emerging topics such as those that appear in this focused issue, and conclude by offering a list of research themes that are of particular interest to the Management of Technology Department of Production and Operations Management.