Journal ArticleDOI
On value and value co-creation: A service systems and service logic perspective
TLDR
The authors argue that value is fundamentally derived and determined in use -the integration and application of resources in a specific context, rather than in exchange, embedded in firm output and captured by price.About:
This article is published in European Management Journal.The article was published on 2008-06-01. It has received 2861 citations till now. The article focuses on the topics: Service system & Service design.read more
Citations
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Agile Methods for Boosting the Commercialization Process of New Technology
TL;DR: In this paper, the possibilities of agile methods for enhancing the effectiveness of innovation processes with the aim of quickly and successfully commercializing new technology are discussed, where the focus is on different process phases of commercialization, from identifying the business potential to finalizing the innovation commercialization plan.
Journal ArticleDOI
Consumer co-creation and the impact on intermediaries
TL;DR: In this article, the authors focus on the supply chain and capture the indirect economic and relational benefits and costs of customer value creation on channel intermediaries by using service-dominant logic.
Journal ArticleDOI
From one-sized to over-individualized? Service logic’s value creation
Erik Eriksson,Lars Nordgren +1 more
TL;DR: The purpose of this paper is to increase understanding of the value concept in healthcare organization and management by recognizing different levels of value and the interconnectedness among these levels and to complement service logic's value creation with group and public levels.
Journal ArticleDOI
Can a supplier benefit from investing in transaction-specific investments? A multilevel model of the value co-creation ecosystem perspective
TL;DR: In this article, a multilevel framework integrating transaction cost economics and a resource-based view into a value co-creation ecosystem perspective is proposed to explain the chain and firm-level effects of transaction-specific investments (TSIs) on supplier performance.
Journal ArticleDOI
Defining Health Service Eco-System “Infection”: A Critical Analysis of Patient Surveys
TL;DR: This study represents one of the first attempts to reread the tools used to assess patient embracing a service eco-system perspective and reveals the need to adopt Service Dominant (S-D) Logic and service ecological perspective to re read the traditional tools to measure quality in healthcare.
References
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
Principles of Economics
TL;DR: In this article, the authors present a survey of the general relations of demand, supply, and value in terms of land, labour, capital, and industrial organization, with an emphasis on the fertility of land.
Journal ArticleDOI
Service-dominant logic: continuing the evolution
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: This article highlights and clarifies the salient issues associated with S-D logic and updates the original foundational premises (FPs) and adds an FP.
Journal ArticleDOI
Problems and strategies in services marketing
TL;DR: In this paper, the authors compare problems and strategies cited in the services marketing literature with those reported by actual service suppliers in a study conducted by the authors, and discuss the problems of service marketing.