Journal ArticleDOI
On value and value co-creation: A service systems and service logic perspective
TLDR
The authors argue that value is fundamentally derived and determined in use -the integration and application of resources in a specific context, rather than in exchange, embedded in firm output and captured by price.About:
This article is published in European Management Journal.The article was published on 2008-06-01. It has received 2861 citations till now. The article focuses on the topics: Service system & Service design.read more
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Book ChapterDOI
Value-in-Context: An Exploration of the Context of Value and the Value of Context
TL;DR: This chapter considers how phenomenological value is derived and determined within the context of a service (eco)system and offers a framework that conceptualizes value-in-context as a multidimensional construct.
Journal ArticleDOI
Determining Service Value : Exploring the Link Between Value Creation and Service Evaluation
TL;DR: Bridging service logic studies and evaluation studies in the field of social sciences, this paper identifies temporal aspects of service evaluation, and possible evaluation objects and objectives that are meaningful for theservice provider in value-facilitation activities and for the service user invalue-creation activities.
Journal Article
Co-creation of value or co-creation of experience? Interrogations in the field of cultural tourism
TL;DR: In this article, the authors examine and understand the concept of co-creation in the field of cultural tourism and propose a theoretical foundation and identified future research investigations, which can be found in this paper.
Journal ArticleDOI
Systemic Thinking on Services Science, Management and Engineering: Applications and Challenges in Services Systems Research
Song Wang,Ling Li,James D. Jones +2 more
TL;DR: SSME can provide suitable referential clues for discussing impacts of systems theory on services research, and systemic thinking can be applied to discuss key issues in SSME, and it is proposed that systems theory can be applications as the foundations of services engineering.
Designing embodied smart textile services : the role of prototypes for project, community and stakeholders
TL;DR: A submitted manuscript is the version of the article upon submission and before peer-review as discussed by the authors, while a published version is the final layout of the paper including the volume, issue and page numbers.
References
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Journal ArticleDOI
Evolving to a New Dominant Logic for Marketing
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: The authors argue that service provision rather than goods is fundamental to economic exchange and argue that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision is fundamental for economic exchange.
Book
Principles of Economics
TL;DR: In this article, the authors present a survey of the general relations of demand, supply, and value in terms of land, labour, capital, and industrial organization, with an emphasis on the fertility of land.
Journal ArticleDOI
Service-dominant logic: continuing the evolution
Stephen L. Vargo,Robert F. Lusch +1 more
TL;DR: This article highlights and clarifies the salient issues associated with S-D logic and updates the original foundational premises (FPs) and adds an FP.
Journal ArticleDOI
Problems and strategies in services marketing
TL;DR: In this paper, the authors compare problems and strategies cited in the services marketing literature with those reported by actual service suppliers in a study conducted by the authors, and discuss the problems of service marketing.