Journal ArticleDOI
The Impact of Human Resource Management on Organizational Performance: Progress and Prospects
Brian E. Becker,Barry Gerhart +1 more
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In this paper, the authors describe why human resource management (HRM) decisions are likely to have an important and unique influence on organizational performance, and their hope is that this research forum will help advance...Abstract:
We describe why human resource management (HRM) decisions are likely to have an important and unique influence on organizational performance. Our hope is that this research forum will help advance ...read more
Citations
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Journal ArticleDOI
The relationship between quality management practices and their effects on quality outcomes
TL;DR: Evidence is found confirming previous research showing that a firm could transfer the organizational forms and behaviours underlying quality management to other countries with similar cultures, as minor differences emerge, managers should consider the cultural issues.
Journal ArticleDOI
High performance work systems in emergent organizations: Implications for firm performance
TL;DR: In this paper, the authors examined the role that high performance work systems (HPWS) play in the performance of high-tech new ventures using resource-based and dynamic capability perspectives, and found that HPWS utilization is positively associated with sales growth and innovation.
Journal ArticleDOI
Strategic segmentation in front-line services: matching customers, employees and human resource systems
TL;DR: In this article, the authors examine variation in the use of high involvement work practices in service and sales operations and argue that the relationship between the customer and front-line service provider is a central feature that distinguishes production-level service activities from manufacturing.
Journal ArticleDOI
Could HRM support organizational innovation
TL;DR: In this article, the authors analyzed the relationship between human resource management and innovation using structural equations modeling with data collected from 173 Spanish firms and found that innovation contributes positively to business performance and that human resources management enhances innovation.
Journal ArticleDOI
Voluntary turnover: knowledge management – friend or foe?
Meaghan Stovel,Nick Bontis +1 more
TL;DR: In this article, the authors examined 19 Canadian financial service firms and their current human capital practices and found that human resource managers are effectively managing the people in their organizations through training and development, performance reviews, and the effective management of fluctuating workforce demands.
References
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Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book ChapterDOI
The Core Competence of the Corporation
C. K. Prahalad,Gary Hamel +1 more
TL;DR: The most powerful way to prevail in global competition is still invisible to many companies as discussed by the authors, which is why the concept of the corporation itself has not yet been recognized as a powerful competitive advantage.
Book
The balanced scorecard : measures that drive performance
Robert S. Kaplan,David P. Norton +1 more
TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Posted Content
The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance
TL;DR: In this article, the authors examined the linkages between systems of high performance work practices and firm performance and found that these practices have an economically and statistically significant impact on both intermediate outcomes (turnover and productivity) and short and long-term measures of corporate financial performance.
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The Impact Of Human Resource Management Practices On Turnover, Productivity, And Corporate Financial Performance
Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions
John E. Delery,D. Harold Doty +1 more